I can only hope that travelers reading your review will balance it with the impressions of other reviewers. Regarding the neighborhood, it definitely doesn't have the curb appeal of midtown Manhattan but I would not qualify it of very, very dirty and unsafe but this is not the place to argue or debate the merits of the South Bronx. These rates are not uncommon for New York hotels. Long distance calls are $1.19 per minute and International: rates vary but guests can expect rates anywhere from $7 to $14 a minute depending on the country being called. Local calls $1.00 for the first 5 mn, then $.25 every additional minute. To clarify our phone charges, they are as follow: 800 numbers, $1.00 flat. I'm not quite sure what happened there but several other reviews mentioned quite the opposite, so it's clearly not something we would like to make a habit of and we will definitely look into it. I would like to apologize for the slow service you experienced at your time of check-in and check-out.

I'm glad to see you enjoyed your hotel room and the complimentary continental breakfast.

Bronx opera house hotel reviews